The proposed Istanbul World Postal Strategy for 2017-2020 emerged from a series of high-level conferences that took place in all world regions last year, as well as discussions during sessions of the UPU’s Council of Administration.
The regional discussions involved a total of 157 countries or 82 per cent of the UPU’s total membership. The decision-makers attending included ministers, regulators, CEOs, directors general and heads of restricted unions.
E-commerce, efficient operations
The seven Regional Strategy Conferences revealed a common set of priorities. The themes of innovation, integration and inclusion, central elements of the draft Istanbul World Postal Strategy, were reflected in the declarations at each conference.
Stakeholders at the regional conference for Latin America in Santo Domingo, Dominican Republic, identified “strengthening operational efficiency and efficacy and e-commerce development” as the top-level area of intervention.
Delegates at the Caribbean region conference in Tortola, British Virgin Islands, issued a declaration stating that “it is vital for designation operators to participate in e-commerce”, and also noted that “concrete improvements are needed in the operation of the postal network” to ensure competitiveness.
E-commerce development and strengthening operational efficiency and effectiveness were also the top-level priorities identified at the Arab region conference in Dubai, United Arab Emirates.
The Asia-Pacific conference in Bangkok, Thailand, also resulted in a declaration stating that “strategies should be geared towards treating end-to-end competition as a reality.” Highlights of discussion included the need to seize opportunities in cross-border e-commerce.
Priorities identified at the Europe and CIS regional conference in Minsk, Belarus, also included improving operational efficiency and e-commerce development.
These priorities were also identified at the regional conference for Africa, in Khartoum, Sudan, where the continuous improvement of quality of service was highlighted in discussion.